Loading

Please Wait while we set
things up for you!

Property Management

Customer Relations Property Officer (Jakarta)

Contract - PT Profesional Telekomunikasi Indonesia

Jakarta

2 - 5 Years Experiences

Job Detail

  • Supporting the Head of Area/Senior Manager/Manager in the respective Area and/or Region to gain knowledge of Protelindo Group business in aligning with the Customers/Clients business targets/directions.
  • Actively collaborate and communicate with clients and the internal team to support the growth of Protelindo group business by ensuring the best actions in getting Customers/Clients’ business performance indicators to be well maintained/improved.
  • Engage, Communicate, and build relations with Customers/Clients, especially in the responsible regions/area.
  • Act as the first point of issues escalations from Customers, to capture paint points/complaints in relation to Protelindo group with priority in Property Management related and relevant issues (among others are land lease renewals issues, community case issues, hard site acquisition, built-to-fail)
  • Support in both regions and/or HQ for internal coordination across multiple internal organizations on issues requiring the attention and actions from relevant divisions/departments/functions
  • Through collaboration in the internal Property Management Directorate, able to actively contribute to the preparation of the periodical report for Customers/Clients in the regions.
  • Developed & maintained a tracking system or database system in order to support all department processes and activities
  • Controlling and updating regular reports both internally cross-department and externally to clients such as daily, weekly and monthly reports
  • Responsible for data and information reliability on a regular basis to conduct quality control of all data input and do validation cross-department to verify the information on the database is accurate
  • Control and update the activity report of the department team member such as performance indicators to higher level management
  • Provide regular and accurate project, activity, process performance and status reporting to Management
  • Perform collaboration with other stakeholders by coordination with internal and/or external stakeholders to ensure the operational running smoothly.


Requirements:

  • Must have 2-5 experiences in related fields
  • Candidate must possess at least a Bachelor's Degree in any major
  • Have good communication, reporting and presentation skills. 
  • Fluent in English both written & verbal.
  • Able to work on a tight schedule
  • Good analytical, result-oriented, proactive and good attention to details
  • Honest and able to work multi-tasking 
  • Smart, Hardworking, creative thinker and self-motivated 
  • Have basic knowledge of HSE
  • Other Specific Requirements:
  • Willing to be placed in the relevant regions and enjoy traveling
  • Able to multi-task
  • Good in Microsoft Office (with highest strength in Microsoft Excel and PowerPoint)
  • Understanding and being able to adapt and work with all relevant internal applications within the Protelindo group

Important Notes

We will never ask for the exchange of money, credit card detail or trial of any application in the recruitment process. Please be aware of any suspicious email, Whatsapp or telegram activity from people who could be pretending to be recruiters from our company. If in doubt please ignore the message or reach us at career@protelindo.net

Apply Now