Responsibilities:

• Collecting required invoice supporting documents to be attached in commercial invoice
• Follow up process approval for each individual required supporting documents
• Responding to any inquiries required by customers to proceed the approval process
• Perform any required action such as reconciliation, justification, detail explanation & presentation to customer
• Planning appropriate schedule to prepare, propose, reconcile, approval process request of each individual supporting document
• Coordination with other internal directorate, division & department regarding the assistance required for the invoices supporting document collection process
• Preparing billing projection and completing any required follow up action regarding the 
• Updating billing progress on internal database
• Business partner for inter-directorate, inter-division & inter-dept coordination to advice, assist or execute troubleshooting or execute improvement program
• Perform collaboration with other stakeholders by performing coordination with internal and/or external stakeholders to ensure the operational running smoothly.

Requirements:

• Min. 2-4 years at the same field
• Telecommunication industry experience preferred
• Customer relation experience preferred
• Min. Bachelor degree in any major
• Advanced in Microsoft Office, specifically Excel
• Familiar with Power BI, or any other analytical software
• Strong data analytics skills and the ability to work closely with the assigned various team
• Strong in Reporting Management Skill
• Good teamwork and interpersonal skills
• Positive, can-do attitude, well-organized and extremely detail-oriented
• Able to thrive in a fast-paced, client-centric teamwork environment
• Excellent verbal and written communication skills
• Fluent in English both oral and spoken
• Strong interpersonal, social, communication & negotiation skills
  

Important Notes

We will never ask for the exchange of money, credit card detail or trial of any application in the recruitment process. Please be aware of any suspicious email, Whatsapp or telegram activity from people who could be pretending to be recruiters from our company. If in doubt please ignore the message or reach us at career@protelindo.net