About SMN Group

At SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with relentless energy to push themselves further and find new avenues and unique ways to reach our shared goals.

Find out more about what we do here: www.ptsmn.co.id

What Will You Do:

• Responsible for supporting in technical for cultivating customer needs including added services / non-standard services to support the Sales Team at HQ & Regional.
• Communicating and documenting the solutions to be implemented to clients.
• Collaboration with Tech Solution Team & O&M Team to ensure the delivery of suitable solutions.
• Coordinate and support the Customer Relationship Management (CRM) team in explaining technical matters related to outages/churn possibilities.
• Preparing technology & business solution dept. update reports accurately and provide recommendation analysis to ensure the targets are achieved.
• Perform collaboration and coordination with internal and/or external stakeholders to ensure all processes runs smoothly.
• Keep updated on new Technology and recommend/propose new Solutions / Business Opportunities to all stakeholders.

What Will You Need:

• At least 1 year of experiences as billing or account receivable in telecommunication/ICT, multi finance, insurance, Banking or retail industries.
• Bachelor’s Degree in any discipline, Finance & Accounting/Business Administration preferred.
• Deep understanding of end-to-end Order to Cash business process.
• Experience in using ERP (e.g., Microsoft Dynamic AX, SAP).
• Able to use MS Office to support day to day activities (Mastering excel intermediate formula & pivot table).
• Customer oriented person.
• Good leadership and managerial skill.
• Having high sense of integrity and responsibility.
• Possess strong analytical skill and problem-solving skill.
• Demonstrate good inter-personnel skills with customers and others at all levels.
• Good communication skills and fluent in English both verbal and written.

What We Offer:

• You will be part of the fastest-growing connectivity solution provider companies in Indonesia.
• You will be part of a fast-growing team that continuously strives to deliver client satisfaction.
• Competitive benefits and exceptional career experience.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Important Notes

We will never ask for the exchange of money, credit card detail or trial of any application in the recruitment process. Please be aware of any suspicious email, Whatsapp or telegram activity from people who could be pretending to be recruiters from our company. If in doubt please ignore the message or reach us at career@protelindo.net